Jewelry Care

Do keep clean

For hard, compact layers of dirt or oil, it is best to get your jewelry cleaned professionally. Common offenders such as hairspray, lotion, makeup, or perfume can generally be removed by using warm water, mild soap and a soft toothbrush or your White Diamonds cleaning solution.

Do schedule annual maintenance

Jewelry should be checked every year and cleaned frequently. It’s important to regularly check to make sure prongs are in good shape and holding onto stones properly. Looking for a jeweler with professional training and a good reputation is key as all jewelers don’t have the same quality of work. As a reputable source for maintenance and repairs we’re happy to assist with all your jewelry needs.

Do be aware of limitations

Diamonds are one of the world’s hardest natural materials, but that doesn’t mean they are indestructible. They can be chipped by a sharp blow, become loose or lost in a weakened setting, or be damaged by contact with other diamonds.

Do store your jewelry properly

Proper jewelry storage is often overlooked. Throwing jewelry into a drawer or on a table can cause fractures, chips or scratches. Your ring box or pouch is often the best place to keep them. Jewelry boxes that feature individual padded compartments are also a great option.

Do purchase Insurance

We strongly advise that all diamond and precious metal jewelry be covered by a comprehensive insurance policy that protects against loss, theft, and possible damage from daily wear. They can be added to most homeowner or rental insurance policies or insured through a standalone policy through companies like Jewelers Mutual.

Don’t remove your ring in public

Washing your hands is necessary in a public restroom but resist the temptation to remove your engagement ring. There’s a possibility that you might leave it on the edge of the sink, or, worse, knocking it down the drain.

Don’t wear while cleaning or around harsh chemicals including pools and spas

Bleach and other cleaning agents can affect the metal and harm some gemstones. Household cleaners such as bleach, acetone, and chlorine can erode alloys in precious metals. This weakens prongs potentially loosening stones and weakens the shank making it prone to cracking and bending.

Don’t clean your ring with abrasive products

Toothpaste, baking soda, or any powdered cleaners can scratch metals, particularly gold.

Don’t put your ring through needless wear and tear

It is best to take your jewelry off while engaging in any activity that involves impact on your hands. It’s also advised not to wear your ring while sleeping to avoid unnecessary wear.


White Gold turning yellow? Naturally yellow, white gold undertakes a process to become white and has a final plating to give us its lustrous appearance. Through normal wear that plating begins to fade revealing a common yellow tint. To restore it simply needs to be replated.

And as always, if you have any questions or concerns, we are here to help!